You can start an order through our contactless AI process or reach out via the "Contact" page.

Yes! International rates and delivery times vary. Contact us for a shipping quote.

Yes! You can send us your logos and we'll incorporate them. By doing so, you agree to let us use them for your designs and our promotional materials.

If you believe there's a defect, contact us within 10 days of receiving your order. We'll investigate and repair or replace any items with verified manufacturing defects. POMP Cheer determines if an issue is user error or manufacturer fault.

No. All custom items are made to order and final sale. Orders cannot be canceled after approval and payment.

We recommend ordering a size kit or using our sizing resources to ensure accuracy. We are not responsible for size issues if measurements were customer-provided.

Absolutely. We store your design files for easy future reorders. MOQ for reorders is usually lower.

We accept credit cards, wire transfers, ACH, and approved purchase orders for schools or qualifying organizations.

Yes, we offer volume pricing for larger teams and programs. Contact us for a custom quote.

No. All designs, patterns, and uniforms created by POMP Cheer remain our intellectual property. You cannot reproduce or use them outside of POMP Cheer without permission.

Uniforms typically require a minimum of 5 sets. Reorders or accessories may have different requirements.

Design: 2–5 business days. Production: 4–8 weeks after approval and payment. Shipping: 3–6 business days. These are estimates and can vary during peak season. Start early for best results!

Yes! We offer free samples with the purchase of a size kit. Sample uniforms are available upon request to test materials and fit.

Yes! Our expert design team works with you from scratch or based on your inspiration. We provide 2D digital mockups so you can visualize the look before production. We have also released the first ever AI mockup generator! Click the AI button at the top to learn more!

We offer 100% customizable designs, high-performance materials, and work closely with teams to create a cohesive, comfortable, and durable look that truly reflects their identity.